Can we bill both rent and estate service charges?

Yes. MakaoYetu supports owner service charges and tenant utility lines on the same physical unit without duplicate shadow houses. Committees and managing agents share one ledger.

Do gate guards need smartphones?

The Gate Security portal runs as a lightweight PWA on any Android phone. Guards capture plates and photos even when the estate office is closed.

Estate Committees & Residents Associations

Service Charges and Security Levies Without WhatsApp Drama

Chamas, estate treasurers, and managing agents in Nairobi and the coast use MakaoYetu to collect court security levies, log gatehouse visits, and publish AGM-ready M-Pesa statements. Every receipt stays traceable so committee meetings focus on decisions, not accusations.

Start 14-Day Free Trial WhatsApp Leadership Call

Four Tools Estate Chairs Trust

Gatehouse Guard PWA With Plate and Photo Capture

Guards log visitors, contractors, and deliveries from a mobile PWA. Plate numbers and photos attach to the unit record so security teams and treasurers share one audit trail.

Transparent Cash Reports for Your AGM

Export M-Pesa matched collections, service charge balances, and sinking fund movements into committee-ready summaries. Treasurers stop rebuilding spreadsheets the night before the annual general meeting.

Automated Reminder Cascades Without Neighbor Fights

Polite SMS and email sequences chase arrears using system templates. Estate chairs keep relationships intact because reminders come from the platform, not personal WhatsApp threads.

Direct Safaricom Paybill Routing Per Estate

Each gated community keeps its own Paybill and account references. C2B reconciliation maps payments to units automatically so treasurers see live balances instead of manual till screenshots.

Related Entry Points for Your Committee

Strengthen your rollout by connecting estate billing with agency, diaspora, and host workflows.

Property manager software Kenya
When your managing agent also runs rent and water for individual landlords inside the estate.
Property manager software for mixed estates
Remote owner transparency Kenya
Owners abroad who own units inside your gated community still need live M-Pesa visibility.
Remote owner transparency for diaspora unit holders
Short-stay units inside estates
Nightly short-stay units with keybox unlock and calendar sync when the estate allows short stays.
Short-stay host tools inside gated communities

Ready for a Calmer Committee Season?

Book Guided Demo Start Free Trial

FAQs

Can we bill both rent and estate service charges?: Yes. MakaoYetu supports owner service charges and tenant utility lines on the same physical unit without duplicate shadow houses. Committees and managing agents share one ledger.
Do gate guards need smartphones?: The Gate Security portal runs as a lightweight PWA on any Android phone. Guards capture plates and photos even when the estate office is closed.